Privacy Policy

Effective Date: August 6, 2026

Welcome to Ashverse ("the App"). This Privacy Policy explains how information is collected, used, disclosed, and protected when you use the App.

By downloading, accessing, or using Ashverse, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the App, we may collect the following information:

Account Information
Email address
User ID
Login credentials (encrypted)
Device Information
Device model
Operating system
Language settings
IP address
Device identifiers
Usage Information
Reading history
Favorites
Subscription status
Purchase history
Reading progress
Crash reports
Diagnostic information
Payment Information

All purchases are securely processed by the Apple App Store . The App does not collect or store your payment card information.

2. How Information Is Used

Information may be used to:

Provide and maintain the App
Create and manage user accounts
Synchronize reading progress across devices
Process subscriptions and purchases
Improve features and performance
Analyze usage trends
Detect fraud and prevent abuse
Respond to customer support requests
Send important service-related notifications

3. Analytics

Third-party analytics services may be used to better understand how users interact with the App.

These services may collect:

Device information
Usage statistics
Crash reports
Performance data

This information is used solely to improve the App experience.

4. Subscriptions and Purchases

Ashverse offers optional premium subscriptions and digital content purchases.

Payments are handled exclusively by the Apple App Store.

Subscription renewal, cancellation, and refunds are governed by the policies of the respective app store.

5. Information Sharing

Personal information is not sold to third parties.

Information may be shared only when necessary:

With service providers that support app functionality
With payment platforms for purchase processing
When required by applicable laws or legal processes
In connection with a merger, acquisition, or transfer of assets

6. Data Security

Reasonable administrative, technical, and physical safeguards are implemented to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

7. Data Retention

Information is retained only as long as necessary to:

Provide the App's services
Meet legal obligations
Resolve disputes
Enforce applicable agreements

When an account is deleted, associated personal information will be deleted or anonymized unless retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your account
Request deletion of personal data
Restrict certain processing activities
Withdraw consent where applicable

Requests may be submitted through the contact information provided below.

9. Children's Privacy

Ashverse is not intended for children under the age of 13, or the minimum age required by applicable law.

Personal information from children is not knowingly collected. If such information is discovered, it will be deleted promptly.

10. International Data Transfers

Information may be processed and stored in countries other than your own.

By using the App, you consent to such transfers where permitted by applicable law.

11. Third-Party Services

The App may contain links to or integrate with third-party services.

Those services operate under their own privacy policies, and the App is not responsible for their privacy practices.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically.

When material changes are made, the Effective Date will be updated, and appropriate notice may be provided within the App.

Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact

If you have any questions about this Privacy Policy or your personal information, please contact:

Email: yuenkachun@icloud.com

© 2026 Ashverse. All rights reserved.